Emdeon delivers professional and economical automated billing and document mail services for the diverse commercial markets. Whether you are seeking a partner to produce insurance cards, financial statements, tax bills or searching for a company with mail merge capabilities, Emdeon facilities and team of professionals have the experience to meet your needs.
Our skills combined with clarity and efficient mail delivery, helps reduce the amount of customer service calls, and prompts fast return payments. We're confident that you will come to rely on our quality of excellence to deliver effective and timely customer billing and other document transfers.
Emdeon Professionals
- Experienced Customer Service Representatives
- Assigned Account Managers
- Form Mail Campaign Design Specialists
- IT and Mapping Specialists
- Production Analysts
- Six Sigma Processes and Quality Control
- Financial
- Government
- Insurance
- Utilities
- Wholesale and Retail Distribution
Solutions
- Emdeon ExpressBill Services
- Clear, concise billing statements that leverage existing financial data to create effective customer communications. Easy-to-read bills and statements educate customers on their financial responsibilities resulting in a higher payment rate and reduced customer service calls.
- Emdeon Return Mail Manager - Save time and speed collections by automating the skip tracing process of undeliverable mail eliminating 100% of return mail handling. Instead of receiving returned mail at your facility, each piece is returned directly to Emdeon’s processing center for review.
- Emdeon Consumer Pay Online - Emdeon's self-service customer application provides comprehensive and secure online billing and payment management. Emdeon Consumer Pay Online will yield faster collection of customer-owed amounts, improved cash flow, and reduced billing costs, all with less effort and paperwork.
- Emdeon eCashiering - Simplify the payment process while improving operational efficiencies by providing an enterprise-wide approach to collecting payments. Authorized users now have the ability to accept payments for outstanding balances improving point-of-service collection workflow.
- Emdeon Document Archive - Streamline your customer response time, reduce file maintenance, and reduce record storage. Through Emdeon Statement Archive’s 24/7 desktop file retrieval and viewing capabilities, you will easily view statements and documents online that mirror those sent to your customers.
- Emdeon Electronic Lockbox Services - Electronic payment processing capabilities dramatically improve billing efficiencies. With Emdeon Electronic Lockbox Services, your staff no longer wastes time sorting mail, opening and posting payments, creating deposit tickets, or making bank deposits. Instead, Emdeon cuts hours and costs as posting errors virtually disappear.
- Emdeon Consumer Communications - Emdeon offers more companion print and mail services to help enhance public relations with inserts in billing statements.
Valuable Advantages:
- Easy to read billing formats
- Online bill presentment and payment
- Fewer calls from customers
- Fast, cost-efficient
For more information call us at: 800-537-7563, Extension 43133